Analisis perilaku individu dan budaya organisasi terhadap peningkatan kinerja pegawai di Bagian Pengadaan Barang dan Jasa Sekretariat Daerah Kabupaten Nias
DOI:
https://doi.org/10.62138/tuhenori.v2i2.58Keywords:
budaya organisasi, kabupaten Nias, keterampilan interpersonal, kinerja pegawai, manajemen perubahan, pengadaan barang dan jasa, perilaku individuAbstract
Penelitian ini bertujuan untuk mengidentifikasi perilaku individu dan menganalisis budaya organisasi dalam Bagian Pengadaan Barang dan Jasa Sekretariat Daerah Kabupaten Nias serta menilai bagaimana kedua aspek tersebut mempengaruhi kinerja pegawai. Pendekatan kualitatif digunakan untuk mendalamkan pemahaman tentang pengalaman subjektif, motivasi, dan dinamika internal yang mempengaruhi kinerja pegawai. Data dikumpulkan melalui wawancara mendalam dengan tiga informan utama yang dipilih melalui purposive sampling, yakni Kepala Bagian Pengadaan, Kepala Subbagian Pengelolaan Layanan Pengadaan, dan Fungsional Pengelola Barang dan Jasa. Analisis data dilakukan menggunakan model interaktif Miles dengan dukungan perangkat lunak NVivo, dan keabsahan data diverifikasi melalui teknik triangulasi. Hasil penelitian menunjukkan bahwa kombinasi keterampilan teknis dan interpersonal, seperti ketelitian, keterampilan analitis, dan kemampuan komunikasi, penting untuk efektivitas dalam pengadaan barang dan jasa. Sikap pegawai terhadap perubahan dan bagaimana perubahan tersebut dikelola juga berdampak signifikan terhadap kinerja. Budaya organisasi yang mendukung dan adaptif terhadap perubahan ditemukan sebagai faktor kunci dalam mendukung penerimaan perubahan oleh pegawai. Kesimpulan dari penelitian ini adalah bahwa perilaku individu dan budaya organisasi yang positif dan adaptif berkontribusi penting terhadap peningkatan kinerja pegawai di Bagian Pengadaan Barang dan Jasa. Oleh karena itu, untuk mencapai efisiensi operasional dan kinerja yang optimal, diperlukan pengembangan berkelanjutan pada kapasitas individu dan pengelolaan budaya organisasi.
References
Afandi, P. (2018). Manajemen Sumber Daya Manusia: Teori, Konsep dan Indikator (Zanafa Publishing (trans.)).
Armenakis, A. A., & Bedeian, A. G. (1999). Organizational Change: A Review of Theory and Research in the 1990s. Journal of Management, 25(3), 293–315. https://doi.org/10.1177/014920639902500303
Baily, P., Farmer, D., Crocker, B., & Jessop, D. (2021). Procurement Principles and Management in the Digital Age (12th ed.). Pearson.
Baily, P., Farmer, D., Crocker, B., Jessop, D., & Jones, D. (2015). Procurement, Principles & Management (11th ed.). Pearson.
Bernard, H. R. (2017). Research Methods in Anthropology: Qualitative and Quantitative Approaches (6th ed.). Rowman Altamira. https://doi.org/10.1525/aa.2000.102.1.183
Bierhoff, H. (2002). Just World, Social Responsibility, and Helping Behavior. In The Justice Motive in Everyday Life (pp. 189–203). Cambridge University Press. https://doi.org/10.1017/CBO9780511499975.011
Bovens, M. (2007). Analysing and Assessing Accountability: A Conceptual Framework. European Law Journal, 13(4), 447–468. https://doi.org/10.1111/j.1468-0386.2007.00378.x
Brinkmann, S., & Kvale, S. (2014). InterViews: Learning the Craft of Qualitative Research Interviewing (3rd ed.). SAGE Publications.
Creswell, J. W., & Creswell, J. D. (2022). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches (6th ed.). SAGE Publications, Inc.
Damuri, M., Suwasono, E., & Musafik, H. M. N. (2017). PENGARUH GAYA KEPEMIMPINAN, KARAKTERISTIK INDIVIDU DAN KOMPENSASI TERHADAP KINERJA KARYAWAN YAYASAN NURUL HAYAT KEDIRI. JURNAL REVITALISASI, 6(2), 13–24.
Denzin, N. K., & Lincoln, Y. S. (2018). The SAGE Handbook of Qualitative Research (5th ed.). SAGE Publications, Inc.
Dhiman, D., & Sharma, H. (2021). Does Organizational Trust Mediate the CSR–OCB Relationship? A PLS-SEM Analysis. Vikalpa: The Journal for Decision Makers, 46(4), 223–235. https://doi.org/10.1177/02560909211062592
Dirks, K. T., & Ferrin, D. L. (2001). The Role of Trust in Organizational Settings. Organization Science, 12(4), 450–467. https://doi.org/10.1287/orsc.12.4.450.10640
Fauziah, N. H. (2019). PENGARUH KARAKTERISTIK INDIVIDU DAN BUDAYA ORGANISASI TERHADAP KINERJA KARYAWAN BAGIAN TWISTING PADA PT. DEWA SUTRATEX II CIMAHI. Prosiding Manajemen, 192–199. https://doi.org/10.29313/.v0i0.15058
Gil-Garcia, J. R., Guler, A., Pardo, T. A., & Burke, G. B. (2019). Characterizing the importance of clarity of roles and responsibilities in government inter-organizational collaboration and information sharing initiatives. Government Information Quarterly, 36(4), 101393. https://doi.org/10.1016/j.giq.2019.101393
Hasan, H. (2020). Organizational Learning and Self-Efficacy as the mediators in the Organizational Culture impact on the Employee’s Performance. Journal of Public Administration Studies, 005(02), 67–71. https://doi.org/10.21776/ub.jpas.2020.005.02.5
Jackson, K., & Bazeley, P. (2019). Qualitative Data Analysis with NVivo (3rd ed.). SAGE Publications, Inc.
Jaffu, R. (2023). Training and Performance of Public Procurement Professionals in Tanzania: The Mediating Role of Career Development. Management & Economics Research Journal, 5(1), 127–147. https://doi.org/10.48100/merj.2023.303
Katz, R. L. (2009). Skills of an Effective Administrator. Harvard Business School.
Kebede, S., & Wang, A. (2022). Organizational Justice and Employee Readiness for Change: The Mediating Role of Perceived Organizational Support. Frontiers in Psychology, 13. https://doi.org/10.3389/fpsyg.2022.806109
Korda, B. B., & Rachmawati, R. (2022). Influence of Organizational Culture on Employee Performance Mediated by Job Satisfaction and Employee Commitment. Jurnal Organisasi Dan Manajemen, 18(2), 57–73. https://doi.org/10.33830/jom.v18i2.3706.2022
Kotter, J. P. (2009). Leading change: why transformation efforts fail. IEEE Engineering Management Review, 37(3), 42–48. https://doi.org/10.1109/EMR.2009.5235501
Kusumawati, A., & Sari, D. P. (2018). ANALISIS POSITIONING ITEM PENGADAAN MENGGUNAKAN KRALJIC PORTOFOLIO MATRIX (Studi Kasus: PT PLN (Persero) Distribusi Jawa Tengah & Daerah Istimewa Yogyakarta). Industrial Engineering Online Journal, 7(3), 1–10.
Lase, D., Zega, T. G. C., Daeli, D. O., & Zaluchu, S. E. (2022). Parents’ Perceptions of Distance Learning during Covid-19 in Rural Indonesia. Journal of Education and Learning (EduLearn), 16(1), 103–113. https://doi.org/10.11591/edulearn.v16i1.20122
Laura Simbolon, N., & Satriyo Priyonggo, B. (2022). Analysis of the Effect of Self-Efficiency Mediation and Organizational Commitment on the Influence of Culture of Performance and Employee Satisfaction. Journal Research of Social, Science, Economics, and Management, 1(9). https://doi.org/10.36418/jrssem.v1i9.116
Marhamah, N. A., & Ikhwan, K. (2022). ORGANIZATIONAL CULTURE AND WORK MOTIVATION AT PT. TELKOM WITEL MAGELANG. CASHFLOW : CURRENT ADVANCED RESEARCH ON SHARIA FINANCE AND ECONOMIC WORLDWIDE, 2(1), 114–124. https://doi.org/10.55047/cashflow.v2i1.425
Marhawati, M. (2022). Pengaruh Budaya Organisasi Dan Kompensasi Terhadap Kinerja Pegawai Dengan Motivasi Sebagai Variabel Intervening Di Rumah Sakit Jala Ammari Kota Makassar. Universitas Hasanuddin.
Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An Integrative Model Of Organizational Trust. Academy of Management Review, 20(3), 709–734. https://doi.org/10.5465/amr.1995.9508080335
Miles, M. B., Huberman, A. M., & Saldaña, J. (2014). Qualitative Data Analysis: A Methods Sourcebook (3rd ed.). SAGE Publications, Inc.
Moleong, L. J. (2017). Metodologi Penelitian Kualitatif. Remaja Rosdakarya.
Monczka, R. M., Handfield, R. B., Giunipero, L. C., & Patterson, J. L. (2015). Purchasing and Supply Chain Management (6th ed.). Cengage Learning.
Muis, M. R., Jufrizen, J., & Fahmi, M. (2018). Pengaruh Budaya Organisasi Dan Komitmen Organisasi Terhadap Kinerja Karyawan. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 1(1), 9–25. https://doi.org/10.36778/jesya.v1i1.7
Nganu, D. M., & Mwangangi, D. P. (2019). INFLUENCE OF PROCUREMENT PRACTICES ON PERFORMANCE OF STATE CORPORATIONS IN KENYA. International Journal of Supply Chain and Logistics, 3(1), 76–100. https://doi.org/10.47941/ijscl.285
Pardo, T. A., Nam, T., & Burke, G. B. (2012). E-Government Interoperability. Social Science Computer Review, 30(1), 7–23. https://doi.org/10.1177/0894439310392184
Patton, M. Q. (2015). Qualitative Research & Evaluation Methods: Integrating Theory and Practice (4th ed.). SAGE Publications, Inc.
Priansa, D. J. (2018). Perencanaan dan Pengembangan SDM. Alfabeta.
Rachmat, A. B. G., Noermijati, N., & Sudjatno, S. (2019). The effect of work environment and organizational culture on employee performance mediated by work motivation (Study on operational field employee of PT. Bank Pembangunan Daerah Provinsi Jawa Timur Tbk). Management and Economics Journal (MEC-J), 3(1), 55. https://doi.org/10.18860/mec-j.v0i2.5843
Rahayuningsih, I. (2019). The Positive Impact of Organizational Trust: a Systematic Review. Journal of Educational, Health and Community Psychology, 8(1). https://doi.org/10.12928/jehcp.v8i1.12195
Robbins, S. P., & Judge, T. A. (2023). Organizational Behavior (19th ed.). Pearson.
SATRIA PRAMDANA, H. (2019). Behavior Analysis Of Goods / Services Providers In Using Electronic Procurement System (E-Procurement). Journal of Government and Politics, 10(1). https://doi.org/10.18196/jgp.10198
Schein, E. H. (2016). Organizational Culture and Leadership (5th ed.). John Wiley & Sons, Inc.
Sedarmayanti. (2017). Manajemen Perkantoran Modern. Mandar Maju.
Sedarmayanti. (2019). Manajemen Sumber Daya Manusia, Reformasi Birokrasi dan Manajemen Pegawai Negeri Sipil. Refika Aditama.
Setiani, S., Siswanto, S., & Robithoh, S. (2023). Revisiting the Effect of Job Satisfaction and Organizational Culture on Employee Performance: The Mediating Role of Organizational Citizenship Behaviour. Shirkah: Journal of Economics and Business, 8(2), 125–142. https://doi.org/10.22515/shirkah.v8i2.532
Thoha, M. (2016). Perilaku Organisasi: Konsep Dasar dan Aplikasinya. Rajawali Pers.
Tohidian, I., & Rahimian, H. (2019). Bringing Morgan’s metaphors in organization contexts: An essay review. Cogent Business & Management, 6(1). https://doi.org/10.1080/23311975.2019.1587808
Tyler, T. R., & Blader, S. L. (2003). The Group Engagement Model: Procedural Justice, Social Identity, and Cooperative Behavior. Personality and Social Psychology Review, 7(4), 349–361. https://doi.org/10.1207/S15327957PSPR0704_07
Tzafrir, S. S. (2005). The relationship between trust, HRM practices and firm performance. The International Journal of Human Resource Management, 16(9), 1600–1622. https://doi.org/10.1080/09585190500239135
Waruwu, E., Waruwu, S., Ndraha, A. B., Telaumbanua, A., Lase, D., Halawa, F., Bate’e, M. M., Waruwu, M. H., Mendrofa, S. A., Laoli, A., Halawa, O., & Gea, M. (2023). Perencanaan dan Pengembangan Sumber Daya Manusia (M. Silalahi (ed.)). Future Science.
Weick, K. E., & Sutcliffe, K. M. (2011). Managing the Unexpected: Resilient Performance in an Age of Uncertainty. John Wiley & Sons, Inc.
Wijayanti, R., & Nurhayati, M. (2021). The Effect of Employee Religiosity and Organizational Culture on Employee Performance with Intrinsic Motivation as a Mediation Variable in Bank Syariah Indonesia (BSI) Ex BNI Syariah Head Office. European Journal of Business and Management Research, 6(5), 100–106. https://doi.org/10.24018/ejbmr.2021.6.5.1069
Zhang, Y., Chen, L., & Xia, Y. (2021). Belief in a Just World and Moral Personality as Mediating Roles Between Parenting Emotional Warmth and Internet Altruistic Behavior. Frontiers in Psychology, 12. https://doi.org/10.3389/fpsyg.2021.670373
Zona, M. A., Andriani, C., & Abror, A. (2019). The Role Of Cynicism, Harmony And Growth Need Strength As Antecedents Of Employee Involvement In An Organization. Proceedings of the 2nd Padang International Conference on Education, Economics, Business and Accounting (PICEEBA-2 2018). https://doi.org/10.2991/piceeba2-18.2019.59
Downloads
Published
Issue
Section
License
Copyright (c) 2024 Sumitrotua Tarihoran, Palindungan Lahagu, Eliagus Telaumbanua, Eliyunus Waruwu (Author)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
